GENERAL PRINCIPLES FOR THE PROTECTION OF PERSONAL PROPERTY AND WORKING Conditions This notice is valid from 3. from 1 October 2023

1. Introduction
We, HICLEAN OÜ, comply with Regulation (GDPR) No 2016/679 of the European Parliament and of the Council on the processing of personal data. We process personal data that allow natural persons to be identified for the purposes of entering into and performing contracts, and for the resolution of questions, disputes and problems. Our personal data protection and processing policies ensure compliance with relevant legislation and guarantee the confidentiality and security of your data.

2. Legal basis
2.1. We comply with the Personal Data Protection Act (PPA) and other applicable laws on the protection of personal data when processing your personal data.

3. Collection and use of personal data
3.1. We collect and process only the personal data necessary for the fulfilment of our legal obligations for specific purposes.

3.2. We may collect the following categories of personal data:
– Basic information: surname, first name, date of birth, age, e-mail address and mobile phone number.
– Service related information: this may include information about services ordered and/or paid for through our website or other platforms.
– Tracking data: to ensure quality, safety and standards, we may use surveillance cameras during the cleaning process. The data includes videos of the cleaning process.
– Cleaning video data: to ensure quality of service, security and standards, we can record videos during the cleaning process.
– Further information: this may include any additional information or comments you provide, and any data obtained from third party partnerships or studies.
– Technical information: including IP address and website usage data.

3.3. We use personal data for the following purposes:

• Entering into and fulfilling contracts with customers
• Optimising the user experience on our website
• Analysis of the use of our website and collection of statistical information
• Providing personalised advice and information
• Communicating with customers and resolving questions/disputes/problems.

4.Protection of personal data
4.1. We implement security measures, including technical and organisational measures, to ensure the protection of personal data against unauthorised access, loss, disclosure or alteration. We regularly review and, if necessary, upgrade our security measures to modern technological standards.

5. Transfer of personal data to third parties
5.1. We do not disclose personal information to third parties unless required to do so by law or to perform a contract. In addition, we may transfer personal data to third parties with whom we have confidentiality and data protection agreements.

6. Your rights in relation to personal data
6.1. Under the ICS, you have the following rights in relation to your personal data:

• Right to access your data
• The right to correct your data
• Right to delete your data
• The right to restrict processing
• Right to data portability
• The right to object to the processing of data.

6.2. If you wish to exercise your rights or have any questions regarding the processing of your personal data, please contact us at:
Company website:http://hiclean.pro;
Contact number:+37258964482 ;
E-mail: dataprotectionhiclean@gmail.com